FAQ

What are the stone home decor pieces made of? 

Our stone home decor pieces are crafted with water-based eco resins. Each piece is meticulously mixed, poured, sanded, and sealed by hand to ensure high-quality and unique designs.

Why are there air bubbles in the stone mixes?

Air bubbles naturally occur in the resin mixes and are considered a unique feature, adding to the charm and character of each piece. They are not considered a fault and do not affect the durability or beauty of the item

Can the stone home decor be displayed in bathrooms?

While we seal our products against light stains and humidity, we do not recommend displaying them in high-humidity environments. Keeping them in a dry, well-ventilated area will help maintain their integrity.

How should I care for my stone home decor?

  • Wipe up spills quickly using a soft cloth to prevent staining.
  • Avoid using aggressive scrubbing pads or abrasive cleansers that may damage the surface.
  • Our products are not intended for use with food or as cutting surfaces.
  • Keep them away from high heat or direct sunlight to avoid damage.
  • They are not dishwasher safe.

What happens if the stone home decor is dropped?

If accidentally dropped, the item may shatter into pieces or chip due to its delicate nature. Please handle the pieces with care to prevent damage.

What materials are used to create the candles

Our candles use high-quality soy wax, cruelty-free fragrance oils, lead and zinc-free cotton wicks. They are safe and non-toxic colours. We prioritise sustainability and environmentally friendly practices in our production process.

How does a decorative candle burn?

Enjoy our decorative candles as they are, or light them for a unique burn experience due to their varied shapes and sizes. Expect an artistic drip effect, as they're not contained like jar candles. Use a heat-proof surface to catch drips and don't burn past a 5mm-10mm outer shell to maintain their sculptural beauty.

Can I burn my Sculptural Candles outdoors?

Sculptural Candles are made to be burned indoors on a heat-proof, level surface away from windows. Outdoor factors like heat and wind will affect the candle’s burn time and may become a hazard.

Is it normal that my decorative candle has wax drips

Wax dripping is natural for our decorative candles as they act as their vessel. Allow the wax to cool, then remove any excess from your tray or holder. Consult our burn instructions before lighting.

How should I store sculptural candles when not in use

·To preserve their beautiful shape, we recommend storing sculptural candles in a cool, dry place away from direct sunlight. They will maintain their shape and remain pristine for a long time if properly stored.

What is frosting?

Soy wax candles can develop "frosting," small white marks from wax crystallisation, which doesn't impact performance, burn quality, or fragrance. It's a natural sign of the candle's pure composition.

Why is there a difference in the colour with my Candles

Our candles are made with natural soy wax, which may vary in colour from batch to batch due to its organic soybean origin, highlighting the beauty of natural products.

How long will it take to process my order?

Once an order is placed, it may take up to 1-4 business days to be processed.